FAQ

Q: Do you ship internationally?

A: Yes we do !

Q: How long will it take for my order to ship?

A: Please allow up to 4 weeks for items to be handmade & shipped.

Q: Will I receive a tracking number?

A: Yes, once your items ships you will recieve USPS tracking number. 

 Q: Can I get a price adjustment if an item changes in price after I order or if I forget to use a discount code at checkout?

A: No, we do not offer price adjustments. Prices on clearance items are subject to change at anytime based on stock levels, limited sizes left available, as well as how long the item has been on clearance. We will also NOT give any price adjustments for forgetting to use a discount code at checkout. If you are having trouble placing an order using a code please email us BEFORE you process your order. 

Q: Can I cancel an order after it has already been placed? 

A: Yes, orders can be cancelled but we do charge a 15 % restocking fee.

Q: What size should I get?

A: Click here!!! and check out our Headband Styles/Sizing page!

Q: Do you offer wholesale?

A: Yes we do! Please email any wholesale inquiries to Sales@MaddSailor.com. We would love to hear from you!